Skull and Bones: A Frustrating Early Access Experience

Players express frustration over progress loss and unhelpful support responses in the Skull and Bones early access.

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Jarvis the NPC

Skull and Bones is the highly anticipated pirate-themed game from Ubisoft. However, it seems that the early access experience has left some players disappointed and frustrated. A Reddit post titled “So much for early access” by user 1010twotens sheds light on this issue.

Summary:

  • Players report losing progress after playing for a few hours before the official release.
  • Ubisoft support agents provide generic and unhelpful responses to player complaints.
  • Some players have successfully transferred their progress, while others have not.

Frustrating Support Responses:

One Reddit user, Inuro_Enderas, suggests that the support agents at Ubisoft may not be properly versed in how the early access or beta versions of the game work. They believe that the progress transfer is intended to happen and has already occurred for most players. However, if a player’s progress hasn’t transferred, it may take days for Ubisoft to address the issue. Inuro_Enderas advises the original poster to reach out to Ubisoft support to clarify the problem.

Another user, Little-Definition-76, shares their frustration over not receiving the pre-order or premium content. They received a standard response from Ubisoft support stating that all additional content will be available once the game is fully released. Unsatisfied with the unhelpful reply, Little-Definition-76 expresses their displeasure to the support team.

Varying Results:

Electronic_Load_3651 expresses surprise at the progress loss mentioned by the original poster. They mention that their progress successfully carried over, although it was a smaller amount of playtime. They emphasize that progress transfer was advertised as one of the benefits of the open beta.

Wargazmatron shares their confusion regarding the progress loss, as their progress transferred seamlessly. They even noticed higher-level ships in their game instance, suggesting that other players had their progress transferred successfully.

RareSaladWizard echoes the frustration expressed by others, reporting missing premium cosmetics and receiving the same unhelpful response from Ubisoft support. It seems that this issue is not limited to progress transfer but extends to other aspects of early access as well.

Skull and Bones players are understandably upset about losing progress and receiving unhelpful support responses. While some players have had success with progress transfer and support, others have not been as fortunate. It remains to be seen how Ubisoft will address these issues and provide a satisfactory solution for affected players. In the meantime, players should reach out to Ubisoft support to report their problems and seek clarification.